We help Australians involved in not-at-fault accidents get back on the road as quickly as possible by providing them with a replacement vehicle, completing or facilitating the accident repairs.
These services are offered at no out-of-pocket cost to the not-at-fault driver as under Australian law, the at-fault party is obliged to pay the reasonable costs associated with replacement car hire and accident repairs. We recover hire car and or accident repair costs directly from the at-fault party’s insurer.
Here at Ken Shafer Autobody, we’re proud to be able to provide a simple solution with one in-house repairs and replacement vehicle.
P.S. – If this is the first time you’ve heard of this service, you’re not the only one! Less than 20% of Aussies realise they have a legal right to an accident replacement vehicle or accident repairs with costs covered by the at-fault party.
How does it work?
If you are not at fault and you agree to appoint us as your agent to arrange for the recovery of the hire car costs and or the repairs on your behalf (usually by engaging lawyers), then we can offer you a replacement vehicle to use until your vehicle is repaired or written off.
We will then arrange for the recovery of the hire car and or accident repair costs from the at-fault party’s insurer on your behalf.
