One of our experienced estimators will accompany you to your vehicle, carefully assessing the damage, capturing detailed photographs, and discussing the accident’s impact. This information is meticulously entered into our computer system to provide an accurate repair cost estimation. However, it’s important to note that hidden damages may only be uncovered during the dismantling process.
Following the completion of the estimate, it is promptly forwarded to your insurance company for review. Typically, an assessor will examine either the provided images or the vehicle itself. Negotiations regarding repair costs and procedures may occur, especially if the vehicle is deemed repairable. Once we receive authorization to proceed with repairs, we schedule your vehicle into our workshop.
Our team promptly orders the necessary parts for your vehicle’s repair, meticulously checking for their availability. Should certain parts be unavailable locally, we may need to source them from interstate or overseas, which could lead to waiting periods. Repair work cannot commence until all required parts are in our possession.
During the disassembly phase, our technicians often uncover hidden damages and components that require attention. In such cases, additional inspections may be necessary, potentially leading to the ordering of extra parts.
Structural repairs demand specialized equipment and expertise to restore your vehicle to its factory specifications. Minor delays may occur while waiting for access to specialized equipment, especially if it’s in use for other ongoing repairs.
Our skilled technicians breathe new life into your vehicle as they meticulously replace and repair damaged panels, restoring its original shape and integrity.
The Refinishing Process is critical in achieving a flawless finish. All repaired or replaced panels undergo meticulous priming and sealing before receiving the final coats of paint.
Once the painting process is complete, your vehicle undergoes re-assembly, marking the final stage of repairs before it’s ready to hit the road.
Now, it’s time for your vehicle to undergo any necessary mechanical repairs, ranging from simple tasks like air conditioning re-gassing to more complex procedures like suspension replacement or electronic repairs.
Your vehicle undergoes a comprehensive final inspection and test drive. Upon passing all inspection points, we notify you that your vehicle is ready for collection.
When you arrive to collect your vehicle, we settle any excesses or private accounts before accompanying you to your vehicle. We’ll explain the repairs performed and address any questions you may have, ensuring you drive away in your vehicle restored to its pre-accident condition.
